Managed business development with strong customer relationships driving long term growth and retention. Directed operational and administrative functions, optimizing daily workflows, driving innovation and streamlining business processes. Consulted with customers, integrating systems, designing secure software solutions for intranet and extranet, integrating Active Directory 2FA authentication and addressing operational needs like payroll, billing, invoicing, CRM, cybersecurity and related business functions.

• Created tailored technology solutions for a diverse array of industries, including government and startups, analyzing and streamlining workflows while seeking new business opportunities, resulting in repetitive client satisfaction
• Instrumental in dissecting complex problems, devising iterative processes, and leading end-to-end change management.
• Delivered enterprise cloud web hosting services, virtual private clouds, and secure email services using SSL, DMARC/DKIM
• Deployed Dell and HP platforms at multiple data centers running Hyper-V and VMWare ESXi for virtualized Windows and Linux server and desktop environments, providing network services like WWW, VoIP, IMAP, SMTP, DHCP, DNS, remote printing, file services and virtual desktops with enhanced cyber security authentication using 2FA, AD GPOs, PKI, smartcards, USB tokens
• Deployed secure POE IPv4/IPv6 networks using many enterprise vendors for VoIP, IP cameras, and wireless access points implementing industry-standard protocols like VPN, RDP, VDI, DNS, SNMP and SSH for cloud connectivity
• Conducted legal corporate filings, financial management, and tax submissions.
• Produce accurate financial forecasts and market analyses to inform strategic decisions capitalizing on opportunities.
• Monitored web site user behavior and led performance reviews and product enhancements streamlining UI processes
• Delivered high-performance web and desktop applications with Microsoft Visual Studio .Net frameworks, employing C#, VB, SQL, and related technologies for robust functionality and scalability

Skills: Web Applications • Long-Term Business Relationships • Business Networking • New Business Development • Network Systems • Payroll Systems • Systems Engineering • Software Integration • Data Center Management • Data Center Relocation • Data Warehousing • Data Center Architecture • Data Migration • Project Management • Customer Relationship Management (CRM) • Sales Engineering • Databases • IT Consulting • Software Requirements • Hardware Security • Troubleshooting • Strategic IT Planning • Risk Assessment and Mitigation • Budgeting and Forecasting • Leadership and Team Management • Project Management • Strong Communication • Solutions Engineering • Technology Problem Solving and Trouble Shooting • Cyber Security • Data Analysis • Network Design • Secure Code Design • Hardware Engineering • Architectural Design & Drafting • Data Center Design

Provide business consulting, engineering services, and project management leading enterprise scale technology projects through to implementation.

• Analyzed facility for green cooling providing a comprehensive report and CAD drawings with projected cost savings
• Created AutoCAD drawings of missing CRAC blower brackets for recreation with an online fabricator saving thousands
• Provided sales and marketing consultation developing a new no-cost cloud marketing solution
• Designed an on-premise marketing email campaign platform synchronizing data from Zoho CRM and Zoom Info
• Configuration of routers, switches, firewalls and most network technologies, routing and service protocols (BGCP, EVPN, MPLS, IPSec, GRE, PKI, AD, RADIUS, 802.1x, DNS, SMTP, DMARC and many more)
• Performed post-sales support increasing the customer retention rate

Skills: AutoCAD drafting • Architectural Design • Project Management • Data Center Operations • Data Center Engineering • Sales • Marketing • Data Migration • Project Management • Customer Relationship Management (CRM) • Long-Term Business Relationships • Business Networking • New Business Development • Sales Engineering • Systems Engineering

Engineered a comprehensive monolithic Power Monitoring Solution called DCMS using .Net MVC frameworks with custom Rest API microservices integrating PDI WaveStar Modbus power panels for real-time circuit monitoring.

• Created custom Raspberry Pi RS485 TCP/IP devices running Debian and Node-Red for critical building systems monitor and reporting. Designed a PI hat connector board in Autodesk Eagle to interface the building infrastructures alarm signals
• Created power calculation APIs for kVa, kW and kWh power calculations for monthly and real-time power consumption
• Created NOC dashboards depicting facility system BMI status alerts on floorplans with power flow diagrams, client power usage, and network traffic including creating IP Camera surveillance pages using AForge.NET classes
• Setup a Debian virtual server and configured NodeRed as a Modbus master with MQTT for remote temperature sensors
• Designed and configured NodeRed logical circuit flows to monitor, log and alert on CRACS, UPS, Eaton PDI WaveStar, generators, water and pre fire data

Skills: Software Development • Data Center Architecture • Data Center Management • Software Integration • Software Development • .NET Framework • Web Applications • Visual Studio • .NET Framework • MVC • Core • C# • SQL Databases • Data Warehousing • Software Requirements

Managed the data center operations of a 10,000 sq. ft. Tier-3 data center. Developed strong client relationships. Maintained UPS, CRAC, fire systems, and diesel Gens to ensure operational compliance and readiness.

• Lead all aspects of projects including capacity planning, resource allocation, project documentation, client engagement, and change management
• Analyzed and refined human resources reducing operation and development costs saving the company $100’s of thousands
• Devised project plans and engagement activities for new and existing web applications and technology product launches
• Created new documentation for datacenter policies and facilities operations (MOPs/SOPs/EOPs),
• Revitalized and reconnected nonfunctional facility systems, implemented equipment upgrades, relocating floor circuits, floor plan drawings, rack management, IP management including analyzing and optimizing the current infrastructure
• Conceptualizing and constructed a state-of-the-art Network Operations Center (NOC) with SolarWinds, Nagios, and custom BMS, EPMS dashboards (DCMS), and security cameras across six large-screen displays
• Extensive project management using Agile Waterfall methodologies utilizing MS Project, Jira and other monitoring tools creating dashboard filters and tickets to monitor progress, bugs and enhancements
• Monitored employee and contractor performance stepping in providing guidance when needed
• Managed several technology projects requiring thousands of resource hours in MS Project
• Executed a seamless migration of a 30-cabinet data center from Corporate Colo, resulting in minimized downtime
• Addressed and resolved risk, roadblocks and obstacles while securing resources to efficiently complete deliverables
• Deployed IPv4/IPv6 networks using many vendors like, Cisco for ASA firewalls, routers and switches for POE, VoIP, IP cameras, and wireless AP implementing protocols like VPN, RDP, VDI, and SSH for cloud connectivity

Skills: Daily Operations Management • Facilities Operations • Data Center Management • HVAC • Data Centers • Network Design • Network Engineering • Network Operations Center (NOC) • Monitoring • Network Security Surveillance • Windows Server • Cisco ASA • Cybersecurity • Cisco Routers • Systems Engineering • Visual Studio • AutoCAD • Visio • Software Integration • Data Center Relocation • Data Center Architecture • Data Migration • Project Management • Hardware Security • Troubleshooting

Designed and built a search engine aggregator, called Analyzn.com, to display search engine results, side-by-side. Google, Bing, WebCrawler, Lycos to over 700 search engines, spread across 16 categories. Analyzn.com was built on .Net 4.8 Web Forms then upgraded to Microsoft .Net Core 8.0 MVC using entities framework, .net identity and SQL Server 2019 with FASTTEXT indexing.

Analyzn.com is hosted at implicit.systems running on Dell servers.

Skills: Software Development • Data Center Architecture • Data Center Management • Software Integration • Software Development • .NET Framework • Web Applications • Visual Studio • .NET Framework • MVC • Core • C# • SQL Databases • Data Warehousing • Software Requirements

Executed a three-phase migration of SharePoint from 2008, 2013, and 2016 to a 2019 SharePoint server using the SQL database attach method.

• Collaborated with department directors to ensure a seamless transition verifying post migration page functionality
• Developed a comprehensive how-to guide detailing a SharePoint migration procedure for internal administrative use

Skills: Windows Server • Windows SharePoint Services • Data Migration • Project Management • Systems Engineering

Conducted a comprehensive analysis of wireless, fiber, and Ethernet networks across 200+ data communication rooms in 15 buildings for the USAFA university campus.

• Designed Microsoft Access 2019 database to streamline data management, enhancing the efficiency of data procurement and enabling seamless data transfer.
• Designed detailed network inventory forms and Visio rack drawings, and trained personnel on database functionality for ongoing updates.
• Created heat maps using Ekahaus tools depicting wireless network coverage.

Skills: Data Centers • Network Analyst • Network Services • Network Systems • Wireless Networks • Databases • Project Management

Delivered on-site systems and network engineering services for AVS clients across Bay Area, assuring seamless infrastructure optimization and security.

• Conducted a comprehensive cybersecurity investigation and remediation of a ransomware attack at Pacific Paper Tube, securing operations and preventing future breaches
• Identified network vulnerabilities stemming from weak password policies that allowed intruder access to internal servers, implemented strict Active Directory password policies
• Installed a Cisco Meraki wireless network for Facebook’s employee transportation company, deploying wireless repeaters, POE switch, ADP battery backup, and main router, Ekahau pattern scans, configured settings for remote cloud-based management by remote HQ

Skills: Desktop Virtualization • Cybersecurity • Windows Server • Linux • Active Directory • VMWare ESXi • Network Services • Customer Satisfaction • Network Analyst

16 yrs 2 mos / Newport Beach, CA

Built a worldwide online niche automotive electronics repair business that was easy to manage. Customers ranged from automotive repair shops, used car dealers, and direct consumer.

• Designed a hybrid cloud business model to manage repair services, customers and remote repair technicians
• Created automotive part electronics repair processes procedures for several vehicle manufacturers
• Setup redundant Windows Servers spanning 2000 / 2008 / 2016 to host websites, business systems, VOIP services, and virtual desktops for business administration, accounting and remote technicians
• Designed and built the company's core infrastructure on strategically placed redundant servers providing IIS, DNS, SQL, VoIP, RDP, and printing services for remote independent technicians
• Designed and developed a 12v touchscreen ARM micro-controller device for testing and diagnosis of auto parts
• Designed and developed an forms-based authentication order management web application designed with Visual Studio C# .net 3.5, LINQ IIS and MS SQL server later migrated to .Net Core MVC C#
• Created new NOP and Smart Store plugins for Sage Credit Card processing and a synchronization plugin for SugarCRM including web marking applications to maintain product and service synchronization to eBay and other seller platforms built with VS 2017, .net, C# and MS SQL 2016

Skills: Data Centers • AutoCAD • Visio • Networking • Problem Solving • Project Management • Remote Desktop Protocol (RDP) • Desktop Virtualization • Windows Server • Data Center Architecture • Cybersecurity • Business Networking • New Business Development • Customer Relationship Management (CRM) • Sales Engineering • Systems Engineering • Startups • C# • Visual Studio • Software Development • Databases • Data Center Management • Data Warehousing • Data Migration

Software and systems Engineering, Technical and Infrastructure for Theater Event Ticketing Website, CRM and CMS for a Jazz Concert Producer. Designed and built the cloud infrastructure website and administrative functions for event ticket sales.

• Lead a local design team and maintained the BBJazz.com website built on ASP.NET 2.0 with MS SQL Server 6.5
• Upgraded eCommerce site to ASP.NET 3.0 and added a photo gallery with back-end administrative management components
• Provide general site maintenance and quarterly changes through the years
• Volunteered and helped with most events including free periodic web site updates

P&C Poultry / Jan 2001 to Aug 2010 / 9 yrs 8 mos / City of Industry, CA • Contract On-site Hybrid

Design, built, maintain and enhance the integrity and security of the network infrastructure and business systems for a new 25,000 square foot processing facility and corporate offices for P&C Poultry chicken processors.

• Designed and installed the building network, data comm rooms, corporate offices, warehouse and food processing stations
• Designed, networked and installed a Sony RealShot 32 IP Camera HD security surveillance solution with heated cameras in freezers hosted on Dell servers and storage arrays
• Setup QuickBooks Enterprise to replace a dbase accounting software solution called KSB
• Implemented a VDI VMWare server solution with Wyse terminals to replace select warehouse desktops minimizing employee meddling and to reduce systems administration
• Created an Active Directory integrated web application for employee management, biometric hand punch time clock data, and ADP payroll processing including training, user guides and administrative manuals for over 600 employees to replace a manual card punch system eliminating “buddy punching”, simplifying administration and reducing costs
• Custom windows services polled time clocks logging to SQL server designed with Visual Studio asp.net web forms, C#, AD authentication, IIS and Microsoft SQL Server

Skills: Director level • AutoCAD • Visio • Networking • Problem Solving • Project Management • Data Centers • Network Design • Windows • SharePoint Services • Windows Server • Systems Engineering • Active Directory • Web Applications • Virtual Private Network (VPN) • IP Cameras· Data Center Management • Data Warehousing • Data Migration

Contracted to migrate two existing SharePoint sites into one Enterprise SharePoint portal site. Project tasks included a total redesign of the existing layout and migration of exchange public folders. The skins were re-branded with a new corporate identity.

• Planned the SharePoint Migration of two separate instances (sites) running 2000 & 2003 to a single SharePoint 2007 Enterprise edition.
• Security design was tied with AD user accounts.
• Trained end users managers on the new system including user administration, workflow process and InfoPath forms usage.
• Implementation was completed ahead of schedule which allowed for some additional custom theming work.

Integrian, a start-up software company, created a predictive monitoring solution to provide a combined monitoring and predictive analysis for early systems alerting. The ‘Alive’ software focuses on a business transaction across all silos providing a deep holistic view into all devices, platforms and services. As the senior implementation engineer of professional services, I assisted sales with fortune 500 companies such as Kaiser, Solectron, Flextronics, Digital Insight, United Online, General Electric and others. Extensive planning was mandatory to ensure a successful implementation.

• Assessed and analyzed several fortune 500 business system environments to assist our customers with the integration of Integrins’ "Alive" software
• Architected and implemented SharePoint 2007 for internal departmental communication.
• Worked with team in development of the training course-ware for of new sales employees and clients on use and administration of software.
• Heavy VMware staging and emulation environment in Windows, Linux and Solaris with hundreds of configured services and business transaction for QA testing of beta software.
• Provided occasional Level-3 support for our customer service department.
• Assisted in Troubleshooting software bugs and new adapter specifications and design guidelines.
• Assisted the development team with design ideas from personal and customer experience with the product.
• Worked closely with the plug-in adapter team developing scripts that extract specific metric data for the "Alive" analytics engine.

Indirect Contract for the Network Operations center of Orange County to enhanced city wide network monitoring.

• Upgraded several systems alerting systems such as: NetIQ AppManager, AttentionNS and Solarwinds.
• Researched and implemented several smart card and Biometric systems for computers and door access systems.
• Assisted in the implementation of a secure internet environment for OCILJ for the Orange County Sheriffs and local police departments.
• Created an offline Windows 2003 certificate authority server for the OCTILJ.

IT Consulting for IT business integration, managed services, software development, systems integration, network design, computer procurement and related

• Trained technicians
• Lead .Net Dev Ops Team
  • Managed an agile development technique before its time with Team Foundation Server
  • Ran multiple web development jobs built with Visual Studio .Net and TFS
• Created Marketing materials and all business media using Adobe Photoshop, Adobe Illustrator, Microsoft Publisher
• signed sealed and delivered
• Managed sales and marketing using SugarCRM and custom software

I joined Langtech as a Senior Systems Engineer to help in the build out and growth of the relatively new Southern California office. Projects varied from server troubleshooting to designing and maintaining multiple office AD networks for new and existing clients.

• Lead a small team with Anderson consulting building out a staging and production environment for an eCommerce solution; IIS web, application, and MS SQL database servers running Windows 2000 and the appropriate sub servers.
• Serviced Wells Fargo kiosk banking terminals for various office through-out Orange and LA counties.
• Worked with clients in various projects ranging from server and networks design to trouble shooting existing networks for new and companies.

WWW.COM, a dot com startup, was originally a portal site like yahoo offering free email, searching and advertising. The company eventually focused on providing streaming media content as its primary revenue source. My initial engineering task was to implement a farm of streaming media servers for Real Player and Windows Media for the newly themed "WWW.COM on Air".

• Designed and implemented an active directory secured corporate extranet: Web traffic reporting, help-desk support system, HR's employee records system, departmental pages, and eMail access.
• Trained new engineers on the role out and setup of 103 employees. • Implement a production farm of streaming media servers for Real Player and Windows Media.
• Managed the implementation of a "Wave Storage Project" which consisted of a 30Tb EMC SAN solution for .wav file archiving. The project spun off into a company called Codec.com which was later bought by Sony.
• Built several mobile kiosk's to show off the WWW.COM's web site & assisted sales at trade show exhibitions.
• Installed and supported the eTrade's "Live Support" production web server for our customer relations department.
• Deployed a robust backup system consisting of Net Backup connected to an AIT Tape Library Archive system.
• Implemented Cisco IP WAN/VPN and PIX firewall Solution connecting our corporate HQ to a new Santa Monica R&D office.
• Managed a data center relocation project, which constituted price, ease of move, backbone speed and global presence.

Insureco was a contract position through TekSystems in which I provided guidance for systems and general network cleanup. My initial project was to organize the network backbone which was literally spaghetti with token ring and cat5 Ethernet entangled everywhere. The contract was extended to one year.

• Created overall systems outline of the buildings physical network to assist in project upgrades.
• Implemented a Citrix solution for Bank of America utilizing ICA for security.
• Migrated several WAN circuits from GDC MUX to Adtran DSU III multiplexers and Cisco Routers.
• Assisted in the creation of HR's administration guidelines for current and future employees.
• Replaced the token ring infrastructure with a new fiber switched network on 7 floors of the building.
• Organized and managed the IP subnet migration project. Switched segments from class C to class A.
• Lead and managed a desktop upgrade of 150 production computers utilizing Ghost for network imaging.
• Installed and configured new Compaq 1600 for a MS SQL 6.5 server. Transferred Access databases from an accounting application to server and configured client applications for connection.
• Y2K preparation included x25 switchovers, SNA 4.0 server upgrades, script design and implementation.
• Implemented products and services, which include but not limited to network directory restructuring, fault tolerance, managed switch design, resource inventorying.

Southland Industries, a national commercial HVAC manufacturing company, brought me in to fix their networking problems. Initial projects consisted of a 13 Server & 1000 user migration from Novell 3.12 to Windows NT 4.0 including a cabling change over from token ring to Ethernet.

• Migration of 1000 Windows NT workstations and users to TCP/IP - resources included data, users, groups, printers, back-ups, eMail and more.
• Developed the first intranet and Internet presence for Southland Industries (southlandind.com) consisting of a basic splash page.
• Installed 8 remote sites utilizing Cisco VPN Routers via fractional T1's.
• Installed and administrated the new Exchange 5.5 server farm.
• Setup and instructed a class on Outlook 97 for all southland employees. One day classes with 30 students for five days.
• Installed internet access via ISDN and MS Proxy 2.0.
• Performed basic administrative functions on the AS400. Managed user profiles, print queues, setup printers, updated OS400 with current IPL's.

LAN Solutions, my first IT company, provided networking solutions for business throughout Orange, Riverside and Los Angeles Counties. Services included designing and installing local networks, workstations and business servers. Networking services & designs were based on Windows NT 4.0 or Novel networking solutions.

Kip Klayton Architects / Universal Studios

• Created the initial CAD standards for MCA - Universal Studios
• Built custom CAD workstations for MCA - Universal Studios
• Designed and drafted the parking site plan for Universal Studios Japan

St. Olaf Lutheran Church – Religious Institute

• Provided general systems maintenance for network, server and desktop computers.
• Service pack and systems upgrades with remote backup solution

Cameron Environmental – Environmental Industrial Services

• Provided general systems maintenance for network, server and desktop computers.
• Designed and developed Cameron Environmental.com web site was awarded over IBM Global.
• Provide DNS and hosting services for web and mail. Provide MX store backup on our servers

Mood Sciences – Religious Institute

• Provided general systems maintenance for network, server and desktop computers.
• Service pack and systems upgrades with remote backup solution Live Local Licks - Theater
• Provided general systems maintenance for network, server and desktop computers.
• Streaming concerts over the Internet. Two server solution: one in XO Datacenter and the other on site

RSS Aero Industries – Aerospace Manufacturer

• Provided general systems maintenance for network, server and desktop computers.
• Novell 3.12 to NT 4.0 Migration, Contract Maintenance, Network Additions, System Upgrades
• Intranet and web design/development.

Architectural drafting and design services dealing in type 5 residential, multi-family residential, concrete tilt-up and theme park design. In addition, I managed and the network and systems for the office which included updating the network from LANtastic to a Windows NT 4.0 server-client based network solution.

Created several type-5 and multi-residential construction documents in AutoCAD for William Hezmalhalch Architects, KTGY Architects, The Austin Company, and Takemoto & Associates and others.

Architectural drafting services dealing in type-5 residential construction. • Created several construction documents for type-5 residential homes using AutoCAD.